Frequently Asked Questions
Everything you need to know about your gifting experience.
How long does shipping take for my gift order?
Standard shipping typically takes 3-5 business days, while express options are available at checkout. Please note that personalized items may require an additional 2 days for processing.
Can I include a personalized message with my gift?
Yes, every Wrappiness gift includes a complimentary hand-written note option. You can enter your message in the 'Gift Note' field during the checkout process.
What is your return policy for gift items?
We offer a 30-day return policy for most items in their original packaging. Please note that personalized products and perishable items are final sale and cannot be returned.
Will the recipient see the price of the gift?
No, we never include invoices or pricing information inside our gift packages. You will receive a digital receipt via email for your records.
Do you offer international shipping?
Currently, we ship to over 20 countries worldwide. International shipping rates and delivery times vary by destination and are calculated at checkout.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout.